To our customers:
I hope everyone was able to find a meaningful way to celebrate Independence Day last week while remaining healthy as we all continue to live and work in a time of pandemic. At DefenseStorm we continue to operate at full capacity, helping our customers control the storm of threats while delivering and demonstrating real-time cyber safety & soundness. Below are a few updates regarding the goings on at DefenseStorm that might be of interest:
2020 has tested everyone’s ability to be resilient and adapt to changing conditions. We remain at the ready to do that for each of our customers, so please reach out and let us know what you need from DefenseStorm to help ensure your success. We are here to help.
Chief Executive Officer
As we move into month 3 of living and working during a pandemic, I wanted to provide a quick update on the happenings at DefenseStorm. All of our associates continue to work remotely from their homes. While we certainly miss the daily interpersonal interactions with each other, we have also adapted and are proud to continue providing the same level of service and support to our clients that we provided before the COVID-19 pandemic struck.
In addition to the efforts listed in my initial message from March 31, our TRAC team continues to meet with all of our clients regularly and we are tailoring our monitoring to the changes each of our clients are making as some begin the return to their offices and branches while others plan to continue working remotely throughout the summer.
We have opted to do a soft opening of our Alpharetta headquarters on June 1 and our associates based in Georgia have the option to come to the office and work in a well-defined socially distant environment or continue working from home. Our offices in Seattle, WA and Wilmington, NC remain closed for the time being in accordance with local guidelines.
We continue to look at this new normal as an opportunity to be a valued partner to our customers and remind you that we are in this together.
I know you are being inundated with information about COVID-19 and all the things your partners, vendors, suppliers, and others are doing to address the pandemic which is why I wanted to avoid adding one more email to your inbox. Instead, we are providing this dedicated page you can visit at your leisure and learn more about what DefenseStorm is doing to ramp up our efforts to prevent cybersecurity attacks due to the increased risks associated with the COVID-19 pandemic.
We continue to monitor potential new challenges that may arise and remain committed to providing the safety and soundness you have come to rely on from DefenseStorm. I personally thank you for trusting us with your cybersecurity and cybercompliance needs throughout this unprecedented time and always.
The FFIEC released a resource document to help financial institutions better understand and address risks associated with out-sourced cloud-based services. DefenseStorm has outlined some best practices financial institutions can follow to adhere to the guidelines and mitigate risks, especially amid the current COVID-19 crisis.
With greater reliance on digital technologies and services, cybersecurity has become an essential tool to mitigate security risks. Check out these tips to help IT and employees recognize an attempted security breach before it is too late.